Privacy Policy

This Privacy Policy applies to TECH DASH LTD, a company registered in England and Wales under Company Number 17079399, with its registered office at 128 City Road, London, EC1V 2NX.

We trade as TechDash and operate the website at www.techdash.co.uk. For any privacy-related queries, you can contact us at [email protected].

We collect the following categories of personal data:

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted via our contact form.
• To provide the web design, hosting, and digital services you have requested.
• To send service-related communications (e.g., project updates, invoices).
• To improve our website and services through anonymised analytics.
• To comply with our legal obligations under UK law.

We will never sell your personal data to third parties, or use it for unsolicited marketing without your explicit consent.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following legal bases:

• Legitimate interests — responding to enquiries and improving our services.
• Contract performance — processing data necessary to deliver services you have engaged us for.
• Consent — for non-essential cookies and any marketing communications.
• Legal obligation — where we are required to retain or share data by law.

Our website uses cookies to enhance your browsing experience and analyse site traffic. When you first visit our site, you will be presented with a cookie consent banner.

You can withdraw your consent at any time by clearing your browser cookies or adjusting your browser settings.

We may share your data with the following trusted third parties, solely to deliver our services:

• Resend — email delivery service used to process contact form submissions. Data is processed in accordance with their Privacy Policy.
• Manus (hosting platform) — our website is hosted on Manus infrastructure. Server logs may be retained for security purposes.
• GoDaddy — domain registration and DNS management.

All third-party processors are required to handle your data securely and in accordance with UK GDPR.

We retain contact form submissions for a maximum of 2 years from the date of submission, after which they are permanently deleted. If you become a client, we retain project-related data for 6 years in accordance with UK tax and accounting obligations.

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — ask us to limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.

We take the security of your personal data seriously. Our website uses HTTPS encryption for all data in transit. Contact form submissions are stored in a secure database with access controls. We regularly review our security practices to protect against unauthorised access, disclosure, or loss.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours and inform affected individuals without undue delay.

Some of our third-party service providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, in accordance with UK GDPR Chapter V.

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at [email protected] and we will delete it promptly.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.